Web Site Hosting by Internet-BC
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Policy and Terms Of Service…
Otherwise known as "acceptable use policy" or AUP

2009-01-04

Please read carefully…   After carefully reading our policy and terms of service, you can click on the "yes I agree" link at the bottom of the page to fill out a hosting application form.
Our obligation... Internet-BC will provide our clients with reliable web site hosting on high quality servers with a fast connection to the Internet backbone. A proper balance will be maintained between the capabilities of any server and the number of clients hosted on it. We aim for virtually 100% up time and plan any hardware or software upgrades to take place late at night and we provide a weekly backup service. Just to put "real world" figures to it, if your server does not live up to 99.9% uptime, your next invoice will be credited by one month.
Privacy Internet-BC will in no way divulge or share any information about you unless required by law, or at your request. However, unless you specifically request otherwise, we reserve the right to post a link from our web site to yours. We value our clients and their trust in us.
Content All content stored on our servers, or sent by email, must be for lawful purposes only. We do not allow adult, hate, violent or racially-intolerant content. This includes anything that is pornographic, obscene, or threatening. Internet-BC will be the sole arbiter in this matter. We reserve the right to refuse, cancel, or suspend service at our sole discretion. The subscriber agrees to indemnify and hold harmless Internet-BC from any claims resulting from the use of the service which damages the subscriber or any other party. Any attempt to harm our servers or other clients is strictly prohibited. Although Internet-BC has rules covering the content of sites that it hosts, it is not responsible for that content. Any violations of our policy will be dealt with swiftly.
Spam and other Abuse The sending of unsolicited email including unsolicited bulk email, or spam, shall not be done using or appearing to use an Internet-BC email account. Internet-BC will be the sole arbiter in this matter. This is a "zero tolerance" policy and any violations will be dealt with swiftly.
Checking for new email should be done in a responsible manner. Those with "always on" connections that want to automatically check for email should do it no more often than every ten minutes
Spam and Virus Filtering Incoming email is scanned with a spam and virus filter. While we go to great lengths to protect you from either, we are not responsible for loss if any legitimate email if it is tagged as being spam or containing a virus.
Payment Terms Hosting and domain name registration fees are payable in advance and are non-refundable. GST is added to hosting, domain name registration, and other fees. All invoices are in PDF format and sent by email. The initial hosting and / or domain name registration invoice is payable by credit card upon receipt. Subsequent invoices may be paid by cheque or credit card. Payments by cheque must arrive two weeks before the due date to avoid an interruption in service. We do not accept post dated cheques except by prior arrangement. Invoices will be sent to the contact person by email approximately 30 days before the end of the hosting term. Accounts not paid on time may be suspended or deleted. It is entirely at the discretion of Internet-BC as to whether or not there will be a grace period for unpaid accounts. There will be a $25 charge for NSF cheques. Please do not send post-dated cheques.
Delinquent Accounts If your is overdue or becomes suspended for any reason, there will be a $25 reinstatement fee. This fee and all outstanding amounts must be paid before your account will be reinstated.
Invoices Invoices will be delivered to the contact person by email in PDF format. If you do not have Adobe Acrobat Reader, you may download it (free) directly from Adobe.  A $5 fee will be charged for sending duplicate invoices by other means
Contact Information You must have a valid email address to receive setup instructions and invoices from us. It is your responsibility to advise of any changes of street or email address.
Clients with multiple sites… Our policies and terms of service apply to any additional web sites that we host for you.
Changes... We reserve the right to change our policies, terms of service, or fees from time to time. Any such change will be posted on this web site.
Apply for web site hosting... To order, click here: Yes, I agree to the above terms of service.

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